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The user has the Auto Update or Update Notification option selected. There is a new version of Shockwave Player available. In this situation, the update doesn't occur. If it is unable to for any reason, it fails silently and you never see the update dialog box. Shockwave Player can communicate with the Adobe server. The computer is connected to the Internet. In other words, the URL must look something like the following, rather than file:///C:\somefile.dcr. The Shockwave content (DCR file) resides on a web/intranet address. You are playing Shockwave content inside a web browser. When updates are available, the update notification service shows an update dialog box only if ALL of the following conditions are met: So, you cannot configure it to point to an intranet for updates. Important: Adobe does not currently provide the option to reconfigure the update notification service under the terms of this license. To access this menu, right-click Shockwave content. With the v10.1 release, the corporate and fixed-media free license installers no longer include user registration dialogs or the redirect to You can turn off the service by changing the settings in Shockwave Player Properties menu. Shockwave Player periodically attempts to communicate with Adobe's server to determine if there is a new version of the player. 
By default, the update notification service is turned on.
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